Features of ZAIP.one

ZAIP.one is created on our 7-year experiences working with SAP Business One Cloud and detailed knowledge of partner and customer needs.

We are gradually bringing all the important and useful features that make cloud business easier and more transparent for everyone.

Are you missing something here? Just ask about it. Maybe it is already planned in the roadmap.

Dashboard

Dashboard is the main communication interface for partner and customer.

It provides to partner an overview of all relevant indicators such as running tasks, recent new customers, progress of amount of customers and subscriptions in time etc.

Data can be seen cumulatively and individually per service. Similar information is also available to the customer.

Dashboard

Dashboard is the main communication interface for partner and customer.

It provides to partner an overview of all relevant indicators such as running tasks, recent new customers, progress of amount of customers and subscriptions in time etc.

Data can be seen cumulatively and individually per service. Similar information is also available to the customer.

Customer self-service

Self-service is one of the dominant feature of ZAIP.one. Nowadays, it is highly desirable for customers to have their requests resolved as quickly as possible.

This feature not only gives you a competitive advantage but also allows your employees to do more important things like resetting passwords, managing user licenses, or creating a service reports.

Provisioning

Provisioning process includes everything from setting up a subscription for customer, through the creation of all necessary components in SAP Business One, e.g. tenant, to users.

We think of everything from authorization of request, through resource management, unique user names, proper system settings, to records for clear summary.

Provisioning

Provisioning process includes everything from setting up a subscription for customer, through the creation of all necessary components in SAP Business One, e.g. tenant, to users.

We think of everything from authorization of request, through resource management, unique user names, proper system settings, to records for clear summary.

License management

Transparent management of SAP Business One licenses to both partners and customers.

With this feature also cloud customer can safely self-manage their licenses as with on-premise solution. No more tickets to the cloud providers helpdesk.

Subscription management

A clearly defined business model over the entire SAP Business One Cloud environment. Each customer has a defined contract, services and conditions of their provision.

We support the SaaS model (a full service including management of rental licenses of SAP Business One) or the cloud platform with its own customers licenses.

Subscription management

A clearly defined business model over the entire SAP Business One Cloud environment. Each customer has a defined contract, services and conditions of their provision.

We support the SaaS model (a full service including management of rental licenses of SAP Business One) or the cloud platform with its own customers licenses.

Reporting

At the end of period you need only one click to get an overview of all subscription changes that have an impact on billing or reporting related to licensing (eg. Microsoft SPLA).

Records can be viewed on screen or exported in popular formats, alternatively obtained through API for further processing.

Auto-discovery

Full synchronization of configuration between SAP Business One Cloud environment and ZAIP.one allows you to have a detailed overview of all changes and avoid misunderstandings eg. used licenses, hidden users and so on.

Auto-discovery

Full synchronization of configuration between SAP Business One Cloud environment and ZAIP.one allows you to have a detailed overview of all changes and avoid misunderstandings eg. used licenses, hidden users and so on.

White-label customer portal

A feeling of personal approach to the customer and at the same time maximum efficiency and flawless operation of the service.

With ZAIP.one you will create a modern customer portal with its own URL and appearance within minutes. Customers will love a clear dashboard with summary information of their services.

Resource management

ZAIP.one makes sure that the defined maximum number of users is not exceeded and that the cloud is not undersized.

At the same time, this feature allows better capacity planning and appropriate placement of tenants in SAP Business One Cloud environment.

Resource management

ZAIP.one makes sure that the defined maximum number of users is not exceeded and that the cloud is not undersized.

At the same time, this feature allows better capacity planning and appropriate placement of tenants in SAP Business One Cloud environment.

Security & auditing

Security is an important factor of every cloud service. ZAIP.one will fundamentally help to partners and customers in security process.

Each access to the system is verified through mandatory two-factor authentication, then all operations are recorded and audited.

ZAIP.one provides ZUTOM, holder of the certificate SAP Certified in Cloud and Infrastructure Operation and ISO 27001:2013.

Multipartner support for hosting providers

Are you providing SAP Business One Cloud for more partners at once?

ZAIP.one is available in Multipartner / hoster edition for hosting service providers, that enables multiple SAP Business One partners to be managed simultaneously.

We support partners with dedicated SAP Business One Cloud system and with a shared system (as a reseller).

Multipartner support for hosting providers

Are you providing SAP Business One Cloud for more partners at once?

ZAIP.one is available in Multipartner / hoster edition for hosting service providers, that enables multiple SAP Business One partners to be managed simultaneously.

We support partners with dedicated SAP Business One Cloud system and with a shared system (as a reseller).

Other features

Of course we think of many other details that will simplify and make day-to-day work to partners and customers more pleasant.

You have an integrated manual, customizable email notifications, multilingual support, an overview of the history of performed tasks, searching and more.

And our team is working intensively on continually improving and expanding functions.